Terms of Service

What Amaze Live is. Amaze Live is a livestream commerce platform that allows hosts to present and discuss products in real-time video broadcasts and allows viewers to watch, interact with chat, and access links to purchase those products from third-party retailers (collectively, the “Service”).

Who you are. “You” refers to the individual accessing or using the Service in their individual capacity as a viewer, consumer, Merchant (defined below) or host. “You” also includes organizations using the service, and the individual accessing the Service on behalf of such organization as an employee, independent contractor or agent of the organization represents that they have authority to bind that organization to these Terms.

Relationship to Spring. Amaze Live is an affiliate of Spring (both operated by Amaze Holdings, Inc. and its affiliates). Some products presented on Amaze Live may be sold through Spring storefronts. Purchases made through Spring are governed by Spring’s separate Terms of Service and Privacy Policy, available at [SPRING TOS URL] and [SPRING PRIVACY URL]. Where Spring’s terms apply to a transaction, those terms govern the transaction; these Terms govern your use of Amaze Live.

Other documents. These Terms incorporate by reference our Privacy Policy, Community Guidelines, Prohibited Items Policy and any additional terms presented to you in connection with specific features. If a conflict arises between these Terms and any feature-specific terms, the feature-specific terms govern with respect to that feature.

Minimum age. You must be at least 18 years old to use the Service in any capacity.

Age verification. During account creation we may ask for your date of birth. We do not knowingly permit users under 18 to create accounts, host or use the Service. If we learn that a user is under 18, we will terminate the account and delete associated personal information consistent with our Privacy Policy.

Geographic restrictions. The Service is currently available only in the United States. We may decline to provide the Service to any user or in any jurisdiction at our discretion.

Compliance with law. You represent that you are not subject to U.S. economic sanctions, are not located in a country subject to comprehensive U.S. sanctions, and are not on any restricted-party list maintained by the U.S. government.

Registration. You may need to create an account to use some features. You agree to provide accurate, current, and complete information at registration and to keep that information up to date.

Account security. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [SECURITY EMAIL] if you suspect unauthorized access.

Suspension and termination. We may suspend or terminate your account as described in section 15.

What we provide. The Service consists of livestream broadcasting tools, viewer interaction features (including chat), product display and link-out functionality, and related features we may add or remove from time to time.

We are not the seller. Amaze Live is a platform, not a seller. Products presented on Amaze Live are sold by third-party retailers, brands, or merchants (“Merchants”). When you click a product link in a livestream, you are directed to a third-party site or platform outside of Amaze Live designated by the Merchant, where any purchase is a transaction between you and the Merchant, governed by such third-party site’s or platform’s (including, where applicable, Spring’s) terms, prices, payment processing, fulfillment, returns, refund, and privacy policies.

No warranty as to Merchant products. Except for products sold through a linked Spring site which are governed by the Spring Terms and Conditions and Privacy Policy, Amaze does not manufacture, sell, ship, or deliver any product presented on the Service. Amaze makes no representations or warranties, express or implied, about the accuracy, quality, safety, availability, pricing, or legality of any product presented on the Service or any statement made about a product by a host. Any complaint or dispute about a product, its description, its delivery, or its quality is between you and the Merchant, except for purchases through Spring storefronts, in which case Spring’s Buyer Protection Policies apply.

No liability for Merchant conduct. Amaze is not responsible for, and disclaims all liability arising from, the actions, omissions, or content of any host or Merchant, including any failure to deliver a product, any defective product, any inaccurate product description, and any breach of any Merchant or third-party policy or applicable consumer-protection law.

Beta service. The Service is currently offered as a beta release. Features may change, be limited, or be removed without notice. Reliability, availability, and feature continuity are not guaranteed. See section 12.

Third-party destinations. The Service contains and presents links to third-party websites, applications, retailers, payment processors, and content. Except for links to the Spring platform, which are governed by Spring’s Terms and Conditions and Privacy Policy, Amaze does not control these third parties and is not responsible for their content, terms, privacy practices, products, or services.

Click-through risk. When you click a link out of Amaze Live, you leave the Service and become subject to the terms and privacy policies of the destination. Review those terms before transacting. Inclusion of a link does not constitute an endorsement by Amaze or its affiliates.

Tracking and attribution. Amaze Live may use technology to record that you clicked a particular link. See our Privacy Policy for details.

Hosts may use their own affiliate links. Hosts and/or Merchants on Amaze Live may include affiliate or referral links from third-party programs (for example, Amazon Associates, ShareASale, Impact, or other networks) when presenting products. Amaze is not a party to any such third-party arrangements or referral programs.

No endorsement. The presence of an affiliate or referral link does not imply that Amaze Live endorses the product, the host, the Merchant, or the affiliate program. Hosts and Merchants are solely responsible for complying with the disclosure rules of any program in which they participate and with applicable advertising and disclosure laws, including the U.S. Federal Trade Commission’s Endorsement Guides.

Live broadcast. Streams on Amaze Live are broadcast in real time. Statements made by hosts during a stream are not pre-screened, edited, or endorsed by Amaze. Any opinion, claim, recommendation, or representation made by a host is the host’s own and does not reflect the views of Amaze.

Recording is host-controlled. Hosts and Merchants may, at their option, choose to have their stream recorded and made available for replay or other on-platform use. When a stream is being recorded, a visual indicator will be displayed in the stream interface.

Your consent to recording. By participating in a stream that is being recorded — including by sending chat messages, reactions, emojis, or other interactions — you consent to your participation being captured in the recording and to that recording being stored, replayed, and otherwise used by Amaze Live and the host as described in these Terms. If you do not wish to be recorded, do not participate in a recorded stream.

Your content. “User Content” means any content you submit to the Service, including chat messages, reactions, comments, profile information, feedback, images, audio, video, or other materials. This includes content submitted by hosts and Merchants during streams.

Ownership. You retain ownership of your User Content, subject to the licenses you grant in this Section.

License to Amaze. You grant Amaze a limited, perpetual, irrevocable, non-exclusive, royalty-free, worldwide, transferable, sublicensable license to host, store, reproduce, display, perform, distribute, modify (for technical purposes such as formatting and resizing), create derivative works of (for purposes such as captioning, translation, and clipping), and otherwise use your User Content in connection with operating, providing, improving, and promoting the Service.

License to other users. You grant other users of the Service a non-exclusive license to view, interact with, and use your User Content in the manner enabled by the Service (for example, viewing chat messages within a stream).

Your representations. You represent that you own or have all necessary rights to your User Content and that your User Content does not infringe any third party’s intellectual property, privacy, publicity, or other rights and does not violate any law.

No obligation to monitor. We have no obligation to monitor User Content but may do so. We may remove or restrict access to any User Content at our discretion, including for any violation of these Terms or our Community Guidelines.

Feedback. If you provide suggestions, ideas, or feedback about the Service, you agree we may use that feedback for any purpose without obligation to you.

Prohibited conduct. You agree not to use the Service to:

• violate any law, regulation, or third-party right;
• post or transmit content that is unlawful, defamatory, fraudulent, harassing, threatening, hateful, sexually explicit, or that exploits or endangers minors;
• impersonate any person or entity or misrepresent your affiliation with any person or entity;
• interfere with or disrupt the Service or its servers, or attempt to gain unauthorized access;
• use any automated means (bots, scrapers, crawlers) to access the Service except as we expressly permit;
• reverse engineer, decompile, or attempt to derive source code from the Service;
• transmit malware, viruses, or other harmful code through the Service;
• collect information about other users without their consent;
• send unsolicited promotions, spam, or chain communications through the Service;
• circumvent any access, rate, or feature limits we impose;
• engage in fraudulent commerce or facilitate any payment dispute that misrepresents a transaction;
• advertise or sell goods or services that are illegal in any applicable jurisdiction or that we have prohibited (including those identified in our Community Guidelines).

Community Guidelines. Our Community Guidelines further describe content and conduct expectations. A violation of the Community Guidelines is a violation of these Terms.

Consequences. Amaze may, at our discretion and without notice, remove content, restrict features, suspend accounts, or terminate accounts in response to violations of this section or the Community Guidelines.

Amaze Live IP. The Service, including its software, design, logos, and trademarks, is owned by Amaze or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for purposes consistent with these Terms.

Reservation of rights. All rights not expressly granted to you in these Terms are reserved by Amaze and its licensors.

Trademarks. “Amaze Live” and our logos are trademarks. You may not use them without our written permission.

Policy. We respect intellectual property rights and respond to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512.

How to submit a notice. If you believe content on the Service infringes your copyright, send a written notice to our designated agent containing:

• a physical or electronic signature of the rights holder or authorized representative;
• identification of the copyrighted work claimed to be infringed;
• identification of the allegedly infringing material and information sufficient to locate it on the Service;
• your contact information (address, phone, email);
• a statement that you have a good-faith belief that the use is not authorized;
• a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights holder.

Counter-notices. If you believe content you posted was removed in error, you may submit a counter-notice as provided in 17 U.S.C. § 512(g). We will follow the procedure set forth in the DMCA, including restoring content within 10–14 business days unless we receive notice of court action.

Repeat infringers. We will terminate accounts of users who repeatedly infringe copyright or other intellectual property rights.

As-is. The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, Amaze and its affiliates, officers, directors, employees, agents, and licensors disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

No guarantee of availability. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that defects will be corrected; or that the Service or its servers are free of viruses or other harmful components.

Beta status. You acknowledge that the Service is a beta release, that features may change or be discontinued, and that we may collect additional usage information to improve the Service consistent with our Privacy Policy.

No reliance on hosts. You acknowledge that statements made by hosts during streams are personal opinions or commercial communications by the host and/or Merchant and are not endorsed, verified, or warranted by Amaze.

Indirect damages. To the fullest extent permitted by law, in no event will Amaze or its affiliates, officers, directors, employees, agents, or licensors be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost revenue, lost data, or loss of goodwill, arising out of or relating to these Terms or your use of the Service, whether based in contract, tort (including negligence), statute, or otherwise, even if we have been advised of the possibility of such damages.

Cap. To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (A) one hundred U.S. dollars ($100) or (B) the amount actually exchanged between you and Amaze Live in connection with the Services in the twelve (12) months preceding the event giving rise to the claim.

State-law exceptions. Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages. To the extent any limitation in these Terms is unenforceable in your jurisdiction, the limitation will apply to the maximum extent permitted by law.

By you. You agree to defend, indemnify, and hold harmless Amaze and its affiliates, officers, directors, employees, agents, and licensors from any claim, demand, loss, damage, cost, or expense (including reasonable attorneys’ fees) arising from or relating to: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms; (d) your violation of any law or third-party right (including violations of the FTC Endorsement Guide); or (e) any dispute between you and a Merchant, host, or other user.

Procedure. We will notify you of any claim subject to indemnification and may, at our discretion, participate in or assume the defense.

By you. You may terminate your account at any time by [TERMINATION INSTRUCTIONS / URL].

By Amaze Live. We may suspend, restrict, or terminate your access to the Service at any time, with or without cause and with or without notice, including if we believe you have violated these Terms, our Community Guidelines, or applicable law, or if continued provision of the Service to you presents legal, security, or operational risk.

Effect of termination. Upon termination, your right to use the Service ends. Provisions that by their nature should survive termination — including Sections 4.4, 6, 8.3, 10, 11, 12, 13, 14, 16, 17, and 19 — will survive. All subscription fees are non-refundable.

No liability. We will not be liable to you or any third party for any termination of your account or access to the Service.

Informal resolution. Before initiating any formal dispute, you agree to contact us at [LEGAL EMAIL] and provide a written description of the dispute and the relief you seek. The parties will attempt in good faith to resolve the dispute informally for at least sixty (60) days from receipt of the notice.

Binding arbitration. Any dispute that is not resolved informally and that arises out of or relates to these Terms or the Service will be resolved by final and binding arbitration administered by AAA under its applicable consumer arbitration rules. The arbitration will be conducted in Costa Mesa, California or, at your election, by video conference. Judgment on the award may be entered in any court of competent jurisdiction. You and Amaze waive any right to a jury trial.

Class action waiver. You agree to resolve disputes only on an individual basis, and you waive any right to participate as a plaintiff or class member in any purported class, collective, coordinated, consolidated or representative proceeding or action. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative or class proceeding.

Batch arbitration. To increase efficiency of administration and resolution of arbitrations, you and Amaze agree that if 25 or more substantially similar arbitration demands are filed against Amaze by or with the assistance of the same law firm, group of law firms, or organizations within a 90-day period: (i) the parties shall administer the arbitration demands in coordinated batches of up to 50 claimants each; (ii) only one batch may be filed, processed, or adjudicated at a time; (iii) the arbitrator for each batch shall resolve threshold and common legal issues before individualized proceedings occur; (iv) statutes of limitation shall remain tolled for claims awaiting arbitration in later batches; (v) no other demands may proceed until the prior batch has concluded, including any appeals; (vi) the parties shall cooperate in good faith to implement procedures designed to reduce duplication and expense; and (vii) if this batching provision is determined unenforceable, the remaining arbitration agreement shall remain in effect.

Exceptions. Either party may bring an action in small-claims court or seek injunctive or equitable relief in court for the protection of intellectual property rights.

Limitations period. Any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the claim accrued, except where applicable law prohibits a shorter limitations period.

Governing law. These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles, except where the Federal Arbitration Act governs the arbitration provisions in Section 16.

Venue. Subject to Section 16, any action that is permitted to be brought in court must be brought exclusively in the state or federal courts located in Costa Mesa, California, and you consent to personal jurisdiction in those courts.

Updates. We may update these Terms from time to time. The “Last Updated” date at the top of these Terms reflects when the most recent changes took effect.

Notice of material changes. If we make material changes, we will notify you by email at the address associated with your account before the changes take effect.

Continued use. Your continued use of the Service after the effective date of any updated Terms constitutes acceptance of those updated Terms. If you do not agree, you must stop using the Service.

Entire agreement. These Terms, together with our Privacy Policy, Community Guidelines, Prohibited Items List, and any feature-specific terms (such as the Hosting Agreement and the terms of various compensation packages that may be available from time to time), are the entire agreement between you and Amaze regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

No third-party beneficiaries. Except as expressly stated, these Terms create no third-party beneficiary rights.

Force majeure. We are not liable for any failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil disorder, labor disputes, governmental action, internet or utility failures, or pandemic.

Notices. We may give notices to you by posting on the Service, by email to your registered address, or by other reasonable means. You must give notices to us at the contact information in Section 20.

Headings. Section headings are for convenience only and do not affect interpretation.

Construction. “Including” means “including without limitation.”

Questions about these Terms can be sent to:

For general questions, you may also contact us at support@amaze.co.